MEDICAL DISCLAIMER

The information contained on this website is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or qualified health provider with any questions you may have regarding any medical condition, or before beginning any exercise program

Toll Free Senior Line 

 

The toll-free Seniors Information Line provides  a traditional method of speaking with a bilingual, customer-service oriented telephone agent. For basic information on government programs and services for seniors, their families and caregivers please contact:

1-855-550-0552

Tele-Care

 

If you or someone you know requires non-urgent health advice or information, call Tele-Care. A registered nurse will assess your needs and provide information, education and/or advice as required. For access to this confidential and bilingual toll-free telephone service, 24 hours a day, seven days a week please dial:

8-1-1

For medical emergencies, immediately call  911  or visit your local emergency department.

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Environmental Risks

Older adults can use a home safety checklist to examine their home for environmental risks. In situations where older adults or their families are unable to perform a home safety check list or where an older adult is being discharged from hospital following an admission for a fall-related fracture and/or with decreased mobility, a referral to the Extra Mural Program or seeking the assistance from another type of home care service may help to address environmental risk factors. 

A referral to an occupational therapist (OT) may be appropriate for older adults identified as having foot and footwear issues, numerous environmental hazards, challenges with transfers, or if cognition or perception appears to be impacting their ability to safely get around in their environment.

Demands of the environment and the person's capacity to deal with them must be considered together when doing an assessment. An example would be an uneven sidewalk (environment) and the person's footwear and balance (capacity). These two factors together will impact the activity level of the individual including their ability to do self-care (ADL and IADL) and leisure activities.

Outdoor environmental hazards must also be assessed to determine how and where an individual will mobilize safely outdoors or mobilize at all. Activity restriction, social isolation and depression can all contribute to a downward spiral of the individual’s quality of life.

If the individual has severe visual impairment, identification and modification of environmental hazards by an occupational therapist can decrease the risk of further falls.

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