MEDICAL DISCLAIMER

The information contained on this website is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or qualified health provider with any questions you may have regarding any medical condition, or before beginning any exercise program

Toll Free Senior Line 

 

The toll-free Seniors Information Line provides  a traditional method of speaking with a bilingual, customer-service oriented telephone agent. For basic information on government programs and services for seniors, their families and caregivers please contact:

1-855-550-0552

Tele-Care

 

If you or someone you know requires non-urgent health advice or information, call Tele-Care. A registered nurse will assess your needs and provide information, education and/or advice as required. For access to this confidential and bilingual toll-free telephone service, 24 hours a day, seven days a week please dial:

8-1-1

For medical emergencies, immediately call  911  or visit your local emergency department.

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Watching Your Step

Older adults can use a home safety checklist to examine their home for environmental risks.

 

In situations where older adults or their families are unable to perform a home safety checklist and when older adults at high risk for falls are discharged from hospital, a referral to an occupational therapist or Home Care clinician may help to assess for the presence of environmental risk factors and address them if found. Contact local Community Care Access. While in-home assessments require more resources, clients who received in-home assessments are more likely to act on the information and implement changes.

Older adults should have their vision checked annually. Conditions like macular degeneration, glaucoma, cataracts or wearing glasses with an incorrect prescription can limit vision and increase the risk of falling.

Wearing supportive shoes and clothing that does not drag on the floor can reduce the risk of falling. Use of anti-slip shoe devices & cane tips in icy conditions can also reduce falls.

Outdoor hazards and hazards in public buildings should be reported to local government.

 

Resources: